- What is a Wink?
- What is a Hott List?
- How do I contact customer service?
- I sent another member an instant message, but it isn't showing up in my sent messages box. Are my messages not being sent?
- If someone IM's me, how do I view their profile before answering their IM?
You can contact our customer service by sending email to support@candishoppe.com or by using the contact us form.
We will try and answer your questions as soon as possible. Please read all the FAQ's before you email. We won't reply to questions that are already answered in the "Frequently asked questions" section.
- How do I view my own profile?
- How do I edit my profile?
- How do I change my email address?
- How do I change my password?
- How do I delete my CandiShoppe profile?
- I forgot my password, what do I do now?
- What is an acceptable photo and what isn't?
- Why was my photo deleted?
We want this to be a fun and safe dating environment for everyone. So please use common sense when posting photos of yourself.We are all adults here and adults like to have a little fun with their profile pics.It makes the site a little more interesting.Therefore it is okay for the ladies to post pics of themselves in swimsuits(thongs are okay as well) or even pics of yourselves in just a pair of panties or boy shorts and a t-shirt,but you must have a shirt on and must keep those private places covered. You may also post pics of yourselves in lingerie if you like,but not sleezy pics and no sheer see thru lingerie or panties.Keep it classy and tastefull. We don't mind sexy,but we will not tolerate trash and nudity on the site.
Men may post pics in swimsuits(but please no thongs for the men).You may post pics of yourselves in boxer shorts or underwear, but no see thru undies or boxers fellas. Men are not required to wear shirts in their photos. So men,lets keep it tasteful for the ladies and use good common sense. If you don't someone will "Report this image" and we will investigate the matter.If we find that you have posted distasteful language or photos that are over the line your account "WILL" be deleted and you won't be allowed back on the site. So again,we don't mind sexy but we won't tolerate trash or nudity on the site.
Lets all have fun and keep this a clean and safe dating environment with a hint of sexy.
Any photos that are inappropriate will be deleted. This includes nudity, obscene gestures, photos with weapons of any kind or photos of people other than yourself. If the problem persists, you may be permanently banned from accessing the site.
Please help us to keep this a clean dating site for everyone to enjoy.
- How do I keep other members from seeing that I’ve added them to my Hott List?
- How do I keep other members from seeing that I've viewed their profile?
- Will other members be able to see that I have blocked them from contacting me?
No. Other members will not be notified that you have blocked them. If you block a member and they try to send you an email or an instant message it will not show up in your inbox or IM window. It will show them that they sent you a message, but it has not been read. We will never let anyone know that they have been blocked to not cause any hard feelings among members.
- Why can't I log into my account ? I'm using the correct email address and password,but I still can't log in ?
- What are cookies and why do I need them?
A cookie is a simple piece of text. It is not a program, or a plug-in, and thus, it cannot access your hard drive. It cannot be used as a virus. Your browser can save cookie values to its memory (RAM) or a file on your hard disk if it needs to, but that is the limit of its effects on your system. (See below for further explanation of cookies). A cookie alone cannot read your hard drive to find out who you are, where you live, what your income is, or other personal information. The only way that information could end up in a cookie is if YOU provide it to a site and that site saves to a cookie.
Cookies allow you stay logged into the site from page to page. Without them, you would have to log in to every page you wish to access.
